Privacy Policy
Effective Date: October 1, 2026 · Last Updated: October 2026
1. Overview & Commitment
Sails & Shore (“we,” “our,” or “us”), accessible at sailsandshore.com, is committed to safeguarding your privacy. This policy details what data we collect, why we collect it, and how your information is handled when you browse our catalog, purchase digital toolkits, or join our community.
2. Information We Collect
We only collect information strictly necessary to fulfill your orders, provide secure digital downloads, and communicate with you:
- Purchase & Contact Details: When you purchase a toolkit or bundle, we receive your email address, billing country/postal code, and transaction ID to generate secure download tokens and email your receipt.
- Newsletter & VIP Club: When you voluntarily join our email list or VIP club, we collect your email address and optional preference flags (e.g. business vs. coastal interests).
- Technical & Log Information: Basic anonymous connection data (IP address, browser type, referring URLs) collected automatically by Cloudflare to ensure site security, rate-limiting, and DDoS defense.
3. Payment Processing & Merchant of Record
All customer transactions on Sails & Shore are securely processed by our authorized Merchant of Record, Paddle (Paddle.com Market Limited and Paddle Payments Inc.).
Paddle handles billing, local sales tax / VAT calculation, remittance, and PCI-DSS compliant payment processing. Your sensitive payment card numbers or PayPal credentials are never transmitted through or stored on Sails & Shore servers. For more details, please review Paddle’s Privacy Policy.
4. How We Use Your Information
We use your data solely for:
- Delivering instant download access to purchased Excel toolkits and PDF guides.
- Sending transactional order confirmation emails and receipts via Resend.
- Sending product updates or exclusive VIP discounts if you have opted in.
- Preventing unauthorized distribution, abuse, or fraud.
We never sell, rent, or trade your personal data to third parties.
5. Third-Party Service Providers
To provide high reliability and security, we partner with trusted infrastructure providers:
- Paddle: Merchant of record, payment gateway, and sales tax compliance.
- Cloudflare: CDN caching, DNS routing, and edge DDoS protection.
- Resend: Transactional email delivery for purchase receipts and download links.
- Kit (ConvertKit): Secure email newsletter delivery with one-click unsubscribe.
6. Cookies & Local Storage
We use minimal cookies and browser local storage strictly for functional features (such as keeping track of your wishlist and recently viewed toolkits across sessions). We do not deploy intrusive third-party cross-site tracking beacons.
7. Data Rights & Contact
Regardless of your location (including under GDPR, UK GDPR, and CCPA/CPRA), you have the right to request access to, correction of, or deletion of your personal data stored with us.
To exercise these rights or ask any questions regarding your privacy, please email us directly at:
Sails & Shore Privacy Team
Email: hello@sailsandshore.com